Security
Every item below is a control that exists in the product today. Ask us for the details of any of them.
Approval-first by design
Anything that spends money, writes DNS, buys domains or sends to the outside world is staged as an approval a human grants. Six consequential actions additionally require a second factor at decision time.
Two-factor authentication
TOTP with any authenticator app, ten single-use recovery codes, and a platform setting that requires two-factor on every staff account. Sessions are invalidated on password reset.
Credentials encrypted at rest
OAuth tokens, SMTP/IMAP passwords, provider API keys and integration keys are encrypted with a server-side master key that never leaves the host; secrets are never shown again after entry.
Least privilege
Ten workspace roles, from owner to viewer, gate every route server-side; staff tools are separate and capability-scoped; API keys are per-workspace and revocable.
Complete audit trail
Every change — sign-ins, approvals, sends, DNS writes, purchases, plan changes, staff actions — is written to an append-only audit log the workspace can read and export.
Your data, exportable and erasable
Self-service export of your workspace data, account deletion with a 30-day retention window, suppression lists honoured across every campaign, and per-workspace retention policies for message bodies.
Mail authentication and reputation
SPF, DKIM and DMARC are written and verified per domain; warmup, bounce breakers and blocklist checks pause sending before a provider does; placement is measured with your own seed mailboxes, never simulated.
Operational hygiene
Nightly verified database backups on a 14-day rotation (root-only, copied offsite when a bucket is configured), a public status page with live component checks, rate limiting on every public endpoint, signed webhooks, and a support desk that threads by ticket number.
Questions about compliance, data processing or a security review? Contact us — see also the Data Processing Agreement, Privacy Policy and Acceptable Use Policy, and the live status page.